Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from one of Oh So & Co Retail Ltd websites, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, this is to help us create your order for you only. When you browse our store(s), we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system to give you the best online experience possible. Email marketing is only sent out with your permission only, we do not use your data unless requested. If you do sign up to our newsletter(s) we may send you emails about our store(s), new products, offers and other company updates.


CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@swiglo.co.uk or mailing us at: The Old Granary, Sandy Lane, Gatcombe, Newport, Isle of Wight PO30 3EA.


DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

BIG COMMERCE
This store is hosted by Big Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Big Commerce’s storage, database and the general Big Commerce application. They store your data on a secure server behind a highly secure firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Big Commerce store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is removed.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
For more insight, you may also want to read Volusion’s Terms of Service here or Privacy Statement here


THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

External Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy policies of other sites and encourage you to read their own statements. 

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.


SECURITY

To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL), we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


AGE OF CONSENT

By using our site(s), you represent that you are at least the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it. If our store(s) is acquired or merged with another company, your information may be transferred to the new owners so that they continue to sell products to you.


QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please do contact us via email: sales@swiglo.co.uk or snail mail to: Oh So & Co Retail Ltd Trading as Swiglo, The Old Granary, Sandy Lane, Gatcombe, Newport, Isle of Wight PO30 3EA.

Last updated July 2019